Policies

• Please show up on time for your reservation. 
• There is a 7 minute late grace period. 
•  If we are not able to accommodate you the reservation will be cancelled and you may have to reschedule to a different time or date.

• If you need to cancel/reschedule your reservation please notify us within 6 hours via text, email or by going on deluxewaxstudio.glossgenius.com. 
• Guests no-showing, canceling, or rescheduling with less than 6 hours notice will be required to pay 25% of any service(s) in order to continue to book other services in the future. This fee is not refundable or transferable.

• All scheduled services must be completed at the time of the reservation. 
• If you need to remove any service(s), please do so at least 6 hours in advance. 
• If a service cannot be completed or a service is removed at the time of the reservation for any reason, a 25% cancellation fee will be charged.  This fee is not refundable or transferable. 

• Due to there being limited space and safety issues in the wax studio, no extra guests or children are allowed during any service. 
• Cancellation/rescheduling policy applies to this policy.

Please bring exact change to your reservation if paying with cash. 

Please be advised that all sales are final on services or products.